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Quality Control Section Manager 832135

Concord, NC 28027

Posted: 11/26/2025 Job Category: Manufacturing and Production Job Number: 832135

Job Description


Job Title: Quality Control Section Manager
Department: Quality Control Section
Reports To: Plant Manager
Category: Salaried, Exempt
Summary
The Quality Control Section Manager is responsible for developing, implementing, and overseeing strategies that ensure the quality of products and services. This includes establishing quality control systems, resolving internal and external quality concerns, and managing the department to strengthen company reliability and customer satisfaction.

Serving as management representative for all third-party quality certifications, the Quality Control Manager is accountable for maintaining the department budget, advancing continuous improvement efforts, and ensuring product integrity meets or exceeds customer expectations. This position also supports the Plant Manager in meeting overall plant objectives.
Key Responsibilities Customer Quality Management

  • Serve as the primary quality contact for OEM and Tier 1 customers.

  • Manage customer audits and submissions for PPAP and APQP with accuracy and timeliness.

  • Respond quickly to customer quality concerns and implement effective corrective actions.
Compliance & Certification

  • Prepare the manufacturing operation for third-party certifications, including ISO 9001, IATF 16949, and ISO 14001.

  • Coordinate and manage internal and external audits in collaboration with the Plant Manager as the Corporate Quality Assurance Representative.

  • Lead audit activities for ISO/IATF certifications, review findings, and develop improvement plans.

  • Arrange internal auditor training as necessary.

  • Address audit non-conformities using the management review system.

  • Ensure timely closure of all preventive and corrective actions.
Data Analytics & Digitalization

  • Apply statistical tools such as SPC, Cpk, and PPM for monitoring and improving processes.

  • Use advanced data analysis tools (e.g., Minitab, Power BI) for trend analysis and predictive quality insights.

  • Lead digital transformation initiatives within the quality function.
Risk Management

  • Implement risk-based thinking aligned with IATF 16949 requirements.

  • Lead FMEA development and maintain robust Control Plans to mitigate potential failures.
Sustainability & Regulatory Compliance

  • Support compliance with emerging environmental regulations such as PFAS, REACH, and RoHS.

  • Collaborate on sustainability and carbon-neutral initiatives that impact quality processes.
Supplier Quality Management

  • Conduct supplier audits and drive continuous improvement efforts.

  • Ensure suppliers meet quality standards and follow corrective action requirements.
Inspection & Control

  • Oversee product inspections, process audits, and traceability systems.

  • Manage calibration and testing processes.

  • Supervise incoming inspection and final inspection functions.

  • Hold authority to stop processing, delivery, or installation of nonconforming products until issues are resolved.
Management Responsibilities

  • Assist leadership in developing goals, objectives, and budgets aligned with corporate strategy.

  • Create departmental activity plans to support continuous improvement.

  • Set employee objectives, conduct semiannual performance evaluations, and develop incentive programs for direct reports.

  • Demonstrate strong leadership through cross-functional collaboration and strategic alignment of quality initiatives with business goals.
Continuous Improvement

  • Develop and implement training programs for manufacturing personnel on quality standards and third-party certification requirements.

  • Promote initiatives to reduce defects, enhance process capability, and improve customer satisfaction.
General Authority

  • Ensure the quality management system is established, implemented, and maintained in accordance with international standards.

  • Report quality system performance to executive management and recommend improvements.
Qualifications

  • Bachelor’s degree in Engineering or a related field.

  • Minimum of five years of automotive or manufacturing quality management experience.

  • Strong knowledge of IATF 16949, APQP, PPAP, and customer-specific requirements.

  • Proficiency with statistical tools and data analytics platforms (e.g., Minitab, Power BI).

  • Excellent communication and negotiation skills with customers and suppliers.

  • Experience with global quality operations, including international audits and cross-cultural communication, is highly preferred.
Skills and Competencies

  • Strong computer proficiency (Word, Outlook, Excel, Power BI).

  • Knowledge of quality control methods (QC Seven Tools, statistical quality control, 5 Whys, etc.).

  • Strong written and verbal communication skills in English.

  • Experience as a Management Representative for ISO/IATF standards.

  • Strong organizational, leadership, and problem-solving abilities.

  • Internal and external auditing experience (Lead Auditor certification preferred).

  • Experience in employee development, coaching, and continuous improvement.

  • Bilingual in English and Japanese is preferred.
Physical Requirements

  • Ability to perform extensive computer work.

  • Ability to use small hand tools and handle fasteners.

  • Visual acuity to identify small defects in production materials.

  • Ability to stand, walk, bend, and lift up to 25 lbs.

  • Ability to travel occasionally, sometimes on short notice.

  • Ability to perform hands-on inspections and process evaluations.
Safety and Environmental Responsibilities

  • Comply with company safety policies and procedures.

  • Follow ISO 14001 environmental policies and requirements.

  • Wear required personal protective equipment at all times.

  • Report unsafe conditions or safety concerns immediately.

This is why associates love working with Alliance Industrial.
Finding a job can be a drag, but it doesn’t have to be. Alliance makes the process easier, personal, and dare we say surprisingly enjoyable. For 20 years, Alliance has formed deep relationships with leading manufacturing and logistics companies — giving you access to positions that may not be otherwise publicized. We’ll get you noticed by key decision-makers and match you to positions you’re most qualified for. And we’ll support you every step of the way.

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Equal Opportunity Employer:
Alliance Industrial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Alliance Industrial Solutions will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Concord, NC

Discover exciting job opportunities near Concord, North Carolina, and jumpstart your career today! Located just outside Charlotte, this vibrant region offers a perfect blend of Southern charm and modern amenities. With easy access to the NASCAR Speedway, the beautiful parks along Lake Norman, and the renowned restaurants in downtown Concord, job seekers can enjoy a thriving cultural scene and endless outdoor adventures. Consider joining the workforce in this dynamic area to experience the rich heritage, exquisite art galleries, theaters like the Old Courthouse Theatre, and the thrill of cheering on the Charlotte Motor Speedway race teams or the Charlotte Hornets. Start your career journey here and embrace the opportunities for growth and success in this inviting region.